The owner of the website www.hotelrelax.ro is Hotel Relax S.R.L., a limited liability company, with its registered office at 540331 Târgu Mureș, Str. Brăila, nr. 7, Jud. Mureș, registered in the Trade Register under no. J26/1293/2006, VAT ID (CUI) RO18936041.

LEGAL PRINCIPLES

Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) provides:

Lawfulness, fairness, and transparency

Data is processed lawfully and fairly. We are transparent about the information used, and the customer is properly informed.

Data Control

The customer may examine, modify, or delete their personal data held by us and exercise other rights.

Data Integrity and Purpose Limitation

We use data only for the purposes described at the time of collection, which are compatible with legislation. We ensure that personal data is accurate, complete, and up to date.

Security

We have implemented security and encryption measures to protect information. Note: no website, application, or internet connection is completely secure.

TYPES OF INFORMATION

You can use the site without revealing personal data. However, if you wish to benefit from our Services, you will be required to provide your data in a form.

Requested data may include:

  • Full name
  • Phone number
  • E-mail address

We may collect data through cookies or other similar technologies, such as:

  • IP Address
  • Web browser
  • Advertisements you clicked on
  • Location
  • Web pages you access on our site

PURPOSE OF COLLECTION

We collect your information for specific and legitimate purposes including, but not limited to, the following:

  • For the conclusion or execution of a contract between you and us
  • To answer your questions and requests
  • For marketing purposes, but only if we have your prior consent
  • To provide and improve the services and products we offer
  • To diagnose or fix technical problems
  • To comply with legislation
  • For establishing or claiming a right in court

WITHDRAWAL OF CONSENT

Please note that you can withdraw your consent at any time by following the "unsubscribe" instructions in each email or by sending a written request to the email address info@hotelrelax.ro.

SECURITY MEASURES

As part of the website administration, we have taken technical and organizational measures to ensure a level of security appropriate to the risks posed by data processing. To this end, we have developed and implemented data security policies and other privacy practices. In addition, our security procedures are constantly reviewed based on new technological developments.

For additional information regarding our security practices, please fill out the contact form in the Contact section of the website.

You will be notified of a data security breach within a reasonable period of time after the discovery of such a breach, unless a competent public body determines that notification would impede a criminal investigation or harm national security. In this case, notification will be delayed according to the instructions of such a body. We will respond promptly to your questions regarding such a data security breach.

YOUR RIGHTS

  • The right to withdraw consent
  • The right to be informed about the processing of your data
  • The right of access to data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure ("the right to be forgotten")
  • The right to restriction of processing
  • The right to transmit the data we have about you to another operator (data portability)
  • The right to object to data processing
  • The right not to be subject to a decision based solely on automated processing, including profiling
  • The right to seek judicial remedy
  • The right to lodge a complaint with a Supervisory Authority

CHANGES

We may change this Privacy Policy at any time. All updates and changes to this Policy are valid immediately upon notification, which we will provide by posting on the site and/or via email notification.

QUESTIONS AND REQUESTS

If you have questions or concerns regarding the processing of your data or wish to exercise your legal rights regarding the data we hold, you can write to us at the email address: info@hotelrelax.ro.